Data collected in connection with the use of the website are processed for the purposes and legal grounds described below:
a. Management of our relations with our customers and prospects
In order to manage our relations with our customers and prospects, we collect the relevant personal data for customer management, billing management, commercial statistics, canvassing and information operations with a view to canvassing and management of the rights of access, rectification and opposition.
Data: identity, age category, address/region, e-mail address, telephone, correspondence, comments, client opinions, data relating to transactions (data relating to means of payment, bank account, invoices, remittances, deductions, oppositions, bank data), prospecting, selection of prospects.
Legal basis (customers): such processing is necessary for the performance of pre-contractual measures or a contract.
Legal basis (canvassing): such processing is necessary for our legitimate interests in making our Products known on the market.
Duration: customer data is kept during the contractual relationship and five years after its termination. Prospects data is kept for a period of three years from the end of the commercial relationship or the last contact with the prospects. In the event of communication of identity documents for a request for right of access and rectification, the data may be kept for one year and three years in the event of opposition. In the case of payment by bank card, the retention period to serve as proof of the transaction is limited to thirteen months following the date of debit.
b. Handling your enquiries
We process the personal data you provide to us in the context of your requests and enquiries (Contact).
Data: identity, personal data related to enquiries and responses.
Legal basis: consent (your willingness to provide us with this data for processing for a response).
Duration: enquiries and responses are kept for two years from the last contact.
c. Management of our website
We process personal data relevant to the management of our website and the protection of its cyber security (publications, webforms, technical administration, security, statistics, fight against fraud).
Data: identity, functions, e-mail address, contact data, navigation data (IP address, technical data on the equipment and browser, time stamp, pages visited, links consulted, city of connection, number of visits, date and time), data on the management of publications and contacts, data on the management of technical service providers and data on the audience and use of the online services and Products.
Duration: log data is stored for six months, data required for the production of audience and usage statistics for online services is stored for a maximum of thirteen months, exchange data with technical service providers is stored during the contract and for five years after the end of the contract in question, data for the preparation of possible publications and webforms is stored for a maximum of five years.
Legal basis for non-technical cookies: consent.
Legal basis for personal data relating to contracts with technical service providers: such processing is necessary for the performance of pre-contractual measures or a contract. Legal basis: such processing is necessary for our legitimate interests to implement actions to monitor the functioning and security of our website and to fight fraud.
We do not share any personal data for commercial purposes with third parties. We do not carry out profiling activities based on automated decision.
d. Accounting
In order to comply with our various legal obligations arising from the exercise of our commercial activities, we process the relevant personal data for the purpose of drawing up and monitoring our accounts.
Data: identity, address, bank details, information on the nature of transactions carried out, payment of invoices, fees, taxes and duties.
Legal basis: such processing is necessary, as far as our legal obligations are concerned, to comply with these obligations.
Duration: ten years from the end of the financial year. Beyond that, the data may be archived for ten years on a separate computer medium with authorized access.
e. Partnership management
We collect and process personal data relevant to the monitoring of partnership agreements, the implementation of these partnerships and internal and external communication related to these partnerships.
Data: identity, contact details, project monitoring, project implementation exchanges, statistics.
Legal basis: such processing is necessary for the execution of pre-contractual measures or a contract.
Duration: data are kept during the contractual relationship and five years after their termination.
f. Managing our relationships with our suppliers
In order to manage our relationships with our suppliers, we collect relevant personal data to administer contracts, orders, invoices, establish payment vouchers, financial and turnover statistics by supplier, select suppliers and maintain supplier documentation.
Data: surnames, first names, address, telephone, e-mail, supplier documentation, contracts, orders, invoicing elements (invoices, outstanding payments, credit notes).
Legal basis: such processing is necessary for the execution of pre-contractual measures or a contract.
Duration: during the contractual relationship and for a period of five years.
g. Communication and event management
We collect and process personal data relevant to the management of our communication (newsletters, downloadable documents, press) and our events (registration, logistical organization, evaluation, statistics).
Data: identity, email address, contact details, contact management, follow-up of event organization, statistics.
Legal basis: such processing is necessary for our legitimate interests in implementing communication actions to publicize our Products and services.
Legal basis: such processing, when the communication actions are consecutive to the voluntary transmission of your e-mail address with a view to receiving newsletters or downloading documents on our platform, is based on your consent (which may be withdrawn at any time).
Duration: data for the sending of newsletters is kept as long as the data subject does not un-subscribe, press relations data is kept for five years, data related to events is not kept beyond five years after the event has taken place.
h. Job application management
In order to manage applications for a job, we process personal data relevant to the review and selection of applications.
Data: identity (name, surname, e-mail address, address, photograph), professional data, cover letters and exchanges, application interviews and interview notes, job wishes expressed by applicants, assessment of professional skills based on objective criteria and in direct and necessary connection with the job sought.
Legal basis: such processing is necessary for the execution of pre-contractual measures or a contract.
Duration: destruction after rejection of application or conservation for two years in case of agreement of the applicant (for future vacancies).
We do not share any personal data for commercial purposes with third parties. We do not carry out profiling activities based on automated decision.
